STEP for Successful Relationships
As a leader or manager, effective communication; that is listening, openness and transparency, flexing your communication style, making people feel safe at work and showing empathy and understanding, all contribute to building trust, empowering and inspiring your teams and strengthening relationships. If a person has positive relationships at work, they are less likely to experience workplace stress and to be more productive.
The STEP Masterclass includes:
STRESS - What impact on workplace stress? Strategies to manage your own stress. How to mentor and coach employees who show stress signs.
TRUST - Understand the five characteristics of developing trust. Explore the model of our relationship and develop a strategy for improving cross-functional relationships.
EMPOWERMENT - Assess your delegation style and develop your strengths and development areas. Develop an action plan for rewarding and recognizing teams.
PASSION - Explore the Willing and Able model to assess your own team. What motivates us at work? How to harness passionate employees.